1. Introduction
Welcome to BodyFlex Peptides (“we”, “our”, or “the store”). This Privacy Policy explains how we collect, use, and protect your personal information when you browse our catalogue or place an order for research materials.
2. Information We Collect
- Personal information: your name, email address, phone number, and shipping and billing address.
- Order details: the items you purchase, your order history, and any warranty or support requests.
- Payment information: we do not store card details. All payments are processed securely by third-party payment providers.
- Technical data: IP address, browser type, device details, and browsing activity collected through cookies and analytics tools.
3. How We Use Your Information
- To process, verify, and deliver your orders accurately.
- To send order confirmations, shipping updates, and customer service messages.
- To send occasional product and catalogue announcements, where you have agreed to receive them.
- To analyze how the website is used so we can improve the catalogue and ordering experience.
4. Sharing Your Information
We do not sell or rent your personal data. We share your information only with:
- Shipping and delivery partners, to fulfil your orders.
- Payment providers, to process transactions securely.
- Legal authorities, when required by law.
5. Cookies and Tracking Technologies
We use cookies to remember your cart, keep you signed in to your account, and analyze website performance. You can manage or disable cookies in your browser settings, although some parts of the store may not work correctly without them.
6. Data Security
We use industry-standard security measures, including SSL encryption, firewalls, and restricted access, to safeguard your information.
7. Promotional Codes
- Promotional codes must be applied at checkout and cannot be added after an order is placed.
- Each promotional code is valid for a limited time and may be used only once unless otherwise stated.
- Discounts cannot be combined with other offers unless explicitly stated.
- We reserve the right to end any promotion or to reject misuse of discount codes at our discretion.
8. Third-Party Links
Our website may contain links to third-party websites, such as shipping carriers or social media. We are not responsible for their privacy practices or content.
9. Contact Information
If you have any questions about this Privacy Policy, please contact us at support@bodyflexpeptides.com or through our contact page.
