Shipping

BodyFlex Peptides ships research materials across North America with tracked delivery. This policy explains how orders are processed, shipped, and delivered.

1. Where We Ship

We currently ship to addresses in the United States and Canada. We do not ship to countries outside North America.

2. Order Processing

• Orders are typically processed and dispatched within 1–3 business days of payment.
• Orders are not processed or shipped on weekends or public holidays.
• During busy periods or promotions, processing may take slightly longer.

3. Shipping Rates and Delivery Times

Available shipping methods, costs, and estimated delivery times are shown at checkout before you pay. Delivery estimates are provided by the carrier and are not guaranteed.

4. Tracking

Every order ships with tracking. Once your order is dispatched, you will receive an email with your tracking number. You can also view your orders in My Account.

5. Packaging

Orders are securely packed to protect material integrity in transit. Lyophilized products are stable at ambient temperature for normal shipping durations; store them as directed on the product page once received.

6. Address Accuracy

Please check your shipping address carefully at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, contact us immediately; we can update the address only before the order has been dispatched.

7. Lost or Delayed Packages

If your tracking has not updated for 10 business days, or shows delivered but you have not received your package, contact us with your order number and we will open an investigation with the carrier.

8. Canadian Orders

Orders shipped to Canada may be subject to customs duties, taxes, or brokerage fees charged on arrival. These charges are the recipient’s responsibility and are not included in our prices or shipping fees.

9. Damaged or Incorrect Items

If your order arrives damaged, incomplete, or incorrect, please see our Warranty Policy and contact us within 7 days of delivery.

10. Contact

For shipping questions, email support@bodyflexpeptides.com or use our contact page.